Privacy notice.

Last updated 12 November 2026

What we collect

When you submit an enquiry we receive the name, company, email address, telephone number, country, bearing type, quantity and message you enter. If you email or call us directly we receive whatever you choose to send.

Why we keep it

• To answer the enquiry and prepare a quotation.
• To keep a record of the technical review behind a quotation, so a repeat order matches the first one.
• To contact you about the specific enquiry. We do not add you to a marketing list without asking.

Who sees it

Enquiries are read by the sales and engineering staff who handle them. They are stored in our own customer database and are not sold, rented or shared with third parties for their own purposes. Shipping and inspection partners receive only the details needed to move or document a shipment.

How long we keep it

Enquiry records are kept while the commercial relationship is active and for as long afterwards as tax and product-liability rules require. You can ask us to delete a record earlier.

Your choices

Write to david.gm@hgbearing.com to ask what we hold about you, to correct it, or to have it deleted. We answer within one working day.

Cookies

This website does not set advertising or analytics cookies. Anything stored in your browser is limited to what the page needs to work.